96/100
Excellent
Crestpark Helena, Llc
116 November Drive, Helena, AR 72342
- Certified beds
- 100
- Occupancy
- 31%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Crestpark Helena, Llc
Crestpark Helena runs a hundred certified beds in Phillips County under for-profit LLC ownership, and the staffing numbers are the story here. At 4.90 nurse hours per resident day, it sits roughly 27% above the national average, with a 5-out-of-5 CMS staffing rating and turnover at 20.9%, less than half the national 45.8%. Weekend coverage does dip about 11% below its own weekday levels, so ask how that plays out on Saturdays. Twenty deficiencies sit on the current record, none at harm or jeopardy level, though one is abuse-related, which is worth a direct question on hiring and supervision. Inspections are recent, September 2025, and both health inspection and quality measures came in at 4 out of 5.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
29/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.79 total nurse hours per resident per day (national median 3.77)
- →0.83 RN hours per resident per day
- →Weekend staffing drops 11% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →21% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: September 5, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CRESTPARK, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Crestpark Helena, Llc
What is the ElderGrade for Crestpark Helena, Llc? +
Crestpark Helena, Llc holds an ElderGrade of A (96 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Crestpark Helena, Llc? +
Residents receive an average of 4.90 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Crestpark Helena, Llc been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Crestpark Helena, Llc accept Medicaid? +
Yes, Crestpark Helena, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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