ElderGrade
C

60/100

Average

Court Manor Health Services

911 3Rd St West, Ashland, WI 54806

CMS 3/5 stars #2 of 2 in Ashland County (715) 682-8172
Certified beds
50
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $40,590 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

17/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.46 total nurse hours per resident per day (national median 3.77)
  • 1.15 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 15% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $40,590 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.92 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.15 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.44 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 15.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 28, 2025 (1 year ago).

J May 28, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Immediate jeopardy to resident health or safety

D May 28, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Mar 22, 2023 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of NORTH SHORE HEALTHCARE, which operates 59 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BAUMANN, TROY Individual CORPORATE OFFICER
HOEHN, JEFFREY Individual CORPORATE OFFICER
NORTH SHORE HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
NSHC WISCONSIN LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BAUMANN, TROY Individual OPERATIONAL/MANAGERIAL CONTROL
HOEHN, JEFFREY Individual OPERATIONAL/MANAGERIAL CONTROL
NSHC WISCONSIN LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
NORTH SHORE HEALTHCARE LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Court Manor Health Services. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Court Manor Health Services

What is the ElderGrade for Court Manor Health Services? +

Court Manor Health Services holds an ElderGrade of C (60 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Court Manor Health Services? +

Residents receive an average of 3.92 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Court Manor Health Services been cited for harming residents? +

Yes. 1 of the 3 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Court Manor Health Services accept Medicaid? +

Yes, Court Manor Health Services is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.