ElderGrade
D

43/100

Below average

Concordia Manor

321 13Th Ave N, Saint Petersburg, FL 33701

CMS 1/5 stars #60 of 65 in Pinellas County (727) 822-3030
Certified beds
39
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $97,747 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 73%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.63 total nurse hours per resident per day (national median 3.77)
  • 0.91 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 73% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $97,747 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.90 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.91 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.61 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 73.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 17 citations

Last standard health inspection: May 9, 2024 (2 years ago).

K Sep 10, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

K Sep 10, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

K Sep 10, 2025 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Immediate jeopardy to resident health or safety

D Sep 10, 2025 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

G Apr 23, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Apr 23, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Apr 23, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Apr 23, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SENIOR HEALTH SOUTH, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
OMEGA HEALTHCARE INVESTORS, INC Organization 5% OR GREATER SECURITY INTEREST
JAFFE, HOWARD Individual MANAGING CONTROL - GOVERNING BODY
DEPIANO, RICH Individual CORPORATE OFFICER
MULLEN, ANN Individual CORPORATE OFFICER
RICHMOND, PENNY Individual CORPORATE OFFICER
CONSULTING SUPPORT SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ELEUS HEALTH MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
FACILITY SUPPORT COMPANY, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
KANE FINANCIAL SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
AMES, ANGELIQUE Individual OPERATIONAL/MANAGERIAL CONTROL
JACKSON, MARCIA Individual OPERATIONAL/MANAGERIAL CONTROL
JAFFE, HOWARD Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Concordia Manor

What is the ElderGrade for Concordia Manor? +

Concordia Manor holds an ElderGrade of D (43 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Concordia Manor? +

Residents receive an average of 3.90 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Concordia Manor been cited for harming residents? +

Yes. 4 of the 17 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Concordia Manor accept Medicaid? +

Yes, Concordia Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.