77/100
Above average
1515 Lamberts Mill Road, Westfield, NJ 07090
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 10, 2025 (1 year ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
No actual harm, potential for more than minimal harm
Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| STEIN, SHALOM | Individual | INDIRECT OWNERSHIP INTEREST | — |
| WELLTOWER OP, LLC | Organization | 5% OR GREATER SECURITY INTEREST | — |
| STEIN, SHALOM | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — |
| COHEN, YOSEF | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GREWAL, BALJINDER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LEVOVITZ, YITZCHOK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MERCADO, WANDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SCHULMAN, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| STEIN, SHALOM | Individual | TRUSTEE OF THE SNF | — |
| AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC | Organization | ADP OF THE SNF | — |
| AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC | Organization | ADP OF THE SNF | — |
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Complete Care At Westfield, Llc holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.36 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 17 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Complete Care At Westfield, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.