ElderGrade
D

52.6/100

Below average

Complete Care At Wall Llc

1725 Meridian Trail, Wall, NJ 07719

CMS 2/5 stars #30 of 32 in Monmouth County (732) 312-1800
Certified beds
130
Occupancy
64%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

9.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -0.4 for 18 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.47 total nurse hours per resident per day (national median 3.77)
  • 0.52 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 56% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.78 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.52 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.46 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 55.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 18 citations

Last standard health inspection: August 6, 2025 (1 year ago).

J May 8, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Immediate jeopardy to resident health or safety

D May 8, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

F Aug 6, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Aug 6, 2025 F0865

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STEIN, SHALOM Individual INDIRECT OWNERSHIP INTEREST
HOCH, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
HOCH, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
MERCADO, WANDA Individual OPERATIONAL/MANAGERIAL CONTROL
PASS, MARK Individual OPERATIONAL/MANAGERIAL CONTROL
SABELLA, SABRINA Individual OPERATIONAL/MANAGERIAL CONTROL
SIEGFRIED, ELIYAHU Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
EEF CAPITAL LLC Organization ADP OF THE SNF
PC HMH HOLDINGS LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Wall Llc

What is the ElderGrade for Complete Care At Wall Llc? +

Complete Care At Wall Llc holds an ElderGrade of D (52.6 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Wall Llc? +

Residents receive an average of 3.78 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Wall Llc been cited for harming residents? +

Yes. 2 of the 18 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Complete Care At Wall Llc accept Medicaid? +

Yes, Complete Care At Wall Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.