ElderGrade
C

64.9/100

Average

Complete Care At Ridgewood Llc

3205 Wood Rd, Racine, WI 53406

CMS 3/5 stars #1 of 6 in Racine County (262) 554-6440
Certified beds
200
Occupancy
52%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 60%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.1 for 23 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.08 total nurse hours per resident per day (national median 3.77)
  • 0.78 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 60% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.71 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.78 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.34 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 35 citations

Last standard health inspection: August 12, 2025 (1 year ago).

D Apr 7, 2026 F0646 From a complaint

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

No actual harm, potential for more than minimal harm

D Apr 7, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Apr 7, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Apr 7, 2026 F0745 From a complaint

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

No actual harm, potential for more than minimal harm

D Apr 7, 2026 F0805 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Aug 12, 2025 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Aug 12, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
BAKER, AMANDA Individual OPERATIONAL/MANAGERIAL CONTROL
CULP, KAREN Individual OPERATIONAL/MANAGERIAL CONTROL
GIERAHN, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
HELLMAN, YOSEF Individual OPERATIONAL/MANAGERIAL CONTROL
MYERS, SCOTT Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
DES CAPITAL LLC Organization ADP OF THE SNF
JRK INVESTMENTS LLC Organization ADP OF THE SNF
PC RIDGEWOOD PROPCO LLC Organization ADP OF THE SNF
PEACE CAPITAL HOLDINGS II LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Ridgewood Llc

What is the ElderGrade for Complete Care At Ridgewood Llc? +

Complete Care At Ridgewood Llc holds an ElderGrade of C (64.9 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Ridgewood Llc? +

Residents receive an average of 3.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Ridgewood Llc been cited for harming residents? +

Yes. 1 of the 35 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Complete Care At Ridgewood Llc accept Medicaid? +

Yes, Complete Care At Ridgewood Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.