ElderGrade
F

39.6/100

Poor

Complete Care At Grande Prairie

10330 Prairie Ridge Blvd., Pleasant Prairie, WI 53158

CMS 2/5 stars #5 of 7 in Kenosha County (262) 612-2800
Certified beds
118
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $65,556 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 10.6/30 Staffing 10/30 Stability 5/15 Outcomes 9/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

10.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -1.4 for 21 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.06 total nurse hours per resident per day (national median 3.77)
  • 0.73 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 61% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $65,556 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.44 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.73 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.04 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: May 14, 2026 (3 months ago).

F May 14, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F May 14, 2026 F0851

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

No actual harm, potential for more than minimal harm

E May 14, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D May 14, 2026 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D May 14, 2026 F0699

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

No actual harm, potential for more than minimal harm

K Mar 27, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

G Mar 27, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

G Mar 27, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
BIELINSKI, RENEE Individual OPERATIONAL/MANAGERIAL CONTROL
HELLMAN, YOSEF Individual OPERATIONAL/MANAGERIAL CONTROL
HUGHES, CRYSTAL Individual OPERATIONAL/MANAGERIAL CONTROL
SIDHU, SARFRAZ Individual OPERATIONAL/MANAGERIAL CONTROL
STEELE, WILLIAM Individual OPERATIONAL/MANAGERIAL CONTROL
STERNBUCH, DANIEL Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
DES CAPITAL LLC Organization ADP OF THE SNF
GRANDE PRAIRIE PROPCO LLC Organization ADP OF THE SNF
JRK INVESTMENTS LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Grande Prairie

What is the ElderGrade for Complete Care At Grande Prairie? +

Complete Care At Grande Prairie holds an ElderGrade of F (39.6 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Grande Prairie? +

Residents receive an average of 3.44 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Grande Prairie been cited for harming residents? +

Yes. 3 of the 21 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Complete Care At Grande Prairie accept Medicaid? +

Yes, Complete Care At Grande Prairie is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.