ElderGrade
D

48.9/100

Below average

Complete Care At Dawnview Llc

1 Diane Drive, Fort Ashby, WV 26719

CMS 4/5 stars #1 of 2 in Mineral County (304) 298-3602
Certified beds
66
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $42,982 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -1.1 for 20 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.53 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 56% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $42,982 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.81 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.33 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 56.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 35 citations

Last standard health inspection: April 15, 2026 (4 months ago).

E Apr 15, 2026 F0577

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

No actual harm, potential for more than minimal harm

E Apr 15, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

E Apr 15, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Apr 15, 2026 F0802

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

No actual harm, potential for more than minimal harm

E Apr 15, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 15, 2026 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Apr 15, 2026 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Apr 15, 2026 F0640

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STEIN, SHALOM Individual INDIRECT OWNERSHIP INTEREST
WELLTOWER INC Organization 5% OR GREATER SECURITY INTEREST
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
COX, VICKIE Individual OPERATIONAL/MANAGERIAL CONTROL
MANSFIELD, MELISSA Individual OPERATIONAL/MANAGERIAL CONTROL
SAWEIKIS, ANTHONY Individual OPERATIONAL/MANAGERIAL CONTROL
SHOEMAKER, STEPHANIE Individual OPERATIONAL/MANAGERIAL CONTROL
SILVERBERG, NISANEL Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC Organization ADP OF THE SNF
AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Dawnview Llc

What is the ElderGrade for Complete Care At Dawnview Llc? +

Complete Care At Dawnview Llc holds an ElderGrade of D (48.9 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Dawnview Llc? +

Residents receive an average of 3.81 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Dawnview Llc been cited for harming residents? +

Yes. 2 of the 35 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Complete Care At Dawnview Llc accept Medicaid? +

Yes, Complete Care At Dawnview Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.