ElderGrade
B

77/100

Above average

Complete Care At Court House, Llc

144 Magnolia Drive, Cape May Court House, NJ 08210

CMS 5/5 stars #3 of 7 in Cape May County (609) 465-7171
Certified beds
120
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.39 total nurse hours per resident per day (national median 3.77)
  • 0.32 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.53 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.32 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.25 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 15 citations

Last standard health inspection: March 13, 2025 (1 year ago).

D Dec 29, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Mar 13, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Feb 2, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STEIN, SHALOM Individual INDIRECT OWNERSHIP INTEREST
WELLTOWER INC Organization 5% OR GREATER SECURITY INTEREST
HOCH, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
HOCH, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
KLOCKE, BRIAN Individual OPERATIONAL/MANAGERIAL CONTROL
LIRIO, SIXTO Individual OPERATIONAL/MANAGERIAL CONTROL
MERCADO, WANDA Individual OPERATIONAL/MANAGERIAL CONTROL
SABELLA, SABRINA Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Court House, Llc

What is the ElderGrade for Complete Care At Court House, Llc? +

Complete Care At Court House, Llc holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Court House, Llc? +

Residents receive an average of 3.53 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Court House, Llc been cited for harming residents? +

No. None of the 15 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Complete Care At Court House, Llc accept Medicaid? +

Yes, Complete Care At Court House, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.