ElderGrade
C

65/100

Average

Complete Care At Christian Home Llc

452 Fox Lake Road, Waupun, WI 53963

CMS 2/5 stars #4 of 10 in Dodge County (920) 324-9051
Certified beds
50
Occupancy
73%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 66%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

18/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 4 actual-harm citation(s) in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.58 total nurse hours per resident per day (national median 3.77)
  • 1.33 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 66% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.66 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.33 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.32 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 66.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 12 citations

Last standard health inspection: April 15, 2026 (4 months ago).

G Apr 15, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

G Apr 15, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Apr 15, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 15, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Apr 15, 2026 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

G Oct 14, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

G Oct 14, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Oct 14, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
KLUGMAN, JACOB Individual INDIRECT OWNERSHIP INTEREST
STEIN, SHALOM Individual INDIRECT OWNERSHIP INTEREST
HELLMAN, YOSEF Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual MANAGING CONTROL - GOVERNING BODY
STEIN, SHALOM Individual CORPORATE OFFICER
FENTROW, LAUREN Individual OPERATIONAL/MANAGERIAL CONTROL
HELLMAN, YOSEF Individual OPERATIONAL/MANAGERIAL CONTROL
LARSON, CINDY Individual OPERATIONAL/MANAGERIAL CONTROL
STERNBUCH, DANIEL Individual OPERATIONAL/MANAGERIAL CONTROL
WEBER, LISA Individual OPERATIONAL/MANAGERIAL CONTROL
STEIN, SHALOM Individual TRUSTEE OF THE SNF
CHRISTIAN HOME PROPCO LLC Organization ADP OF THE SNF

What families say

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Common questions about Complete Care At Christian Home Llc

What is the ElderGrade for Complete Care At Christian Home Llc? +

Complete Care At Christian Home Llc holds an ElderGrade of C (65 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Christian Home Llc? +

Residents receive an average of 4.66 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Christian Home Llc been cited for harming residents? +

Yes. 4 of the 12 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Complete Care At Christian Home Llc accept Medicaid? +

Yes, Complete Care At Christian Home Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.