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B

82/100

Above average

Complete Care At Annapolis

900 Van Buren Street, Annapolis, MD 21403

CMS 5/5 stars #4 of 13 in Anne Arundel County (410) 267-8653
Certified beds
97
Occupancy
80%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Complete Care At Annapolis

Complete Care At Annapolis is a for-profit, 97-bed home in Anne Arundel County, and its inspection record is the strongest part of the picture: a 4 out of 5 health inspection rating, with the most recent survey in March 2026. The staffing is where it gets thinner. At 3.63 nurse hours per resident day, it sits below the national average of 3.86, and weekends run about 14% below its own weekday level, so the coverage your family sees on a Tuesday isn't what shows up on a Sunday. Turnover at 44.9% is essentially the national norm, not a red flag. Thirty deficiencies are on record, none at harm or jeopardy level, though two are abuse-related and worth asking about directly.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing15/30Stability12/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.41 total nurse hours per resident per day (national median 3.77)
  • →0.71 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →45% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.63 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.71 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.11 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover44.90%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 10, 2026 (7 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of COMPLETE CARE, which operates 85 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Complete Care At Annapolis

What is the ElderGrade for Complete Care At Annapolis? +

Complete Care At Annapolis holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Complete Care At Annapolis? +

Residents receive an average of 3.63 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Complete Care At Annapolis been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Complete Care At Annapolis accept Medicaid? +

Yes, Complete Care At Annapolis is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.