ElderGrade
C

60.7/100

Average

Colonial Oaks Living Center

4312 Ithaca Street, Metairie, LA 70006

CMS 2/5 stars #6 of 12 in Jefferson County (504) 887-6414
Certified beds
110
Occupancy
82%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.8 for 25 total citations against a national median of 17

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.91 total nurse hours per resident per day (national median 3.77)
  • 0.18 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 40% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.11 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.18 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.57 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 39.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: May 5, 2026 (3 months ago).

E May 5, 2026 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D May 5, 2026 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

D May 5, 2026 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

E Feb 25, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Apr 8, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 8, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Apr 8, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Apr 8, 2025 F0725

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PLANTATION MANAGEMENT COMPANY, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
LANDERS, ZEB Individual W-2 MANAGING EMPLOYEE
QUIRK, SCOTT Individual CORPORATE DIRECTOR
HIGHPOINT HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
HPHC OF LOUISIANA LLC Organization OPERATIONAL/MANAGERIAL CONTROL
DELATTE, KIMBERLY Individual OPERATIONAL/MANAGERIAL CONTROL
QUIRK, CYNTHIA Individual OPERATIONAL/MANAGERIAL CONTROL
QUIRK, GENE Individual OPERATIONAL/MANAGERIAL CONTROL
QUIRK, SCOTT Individual OPERATIONAL/MANAGERIAL CONTROL
HIGHPOINT HEALTHCARE LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
MEDICO LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
QUIRK, CYNTHIA Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
QUIRK, GENE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Colonial Oaks Living Center

What is the ElderGrade for Colonial Oaks Living Center? +

Colonial Oaks Living Center holds an ElderGrade of C (60.7 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Colonial Oaks Living Center? +

Residents receive an average of 3.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Colonial Oaks Living Center been cited for harming residents? +

No. None of the 25 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Colonial Oaks Living Center accept Medicaid? +

Yes, Colonial Oaks Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.