85/100
Excellent
245 Orange Avenue, Milford, CT 06460
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 29, 2025 (1 year ago).
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Part of CIVITA CARE CENTERS, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| 245 ORANGE LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — |
| SCHWARCZ, ELLIOT | Individual | 5% OR GREATER MORTGAGE INTEREST | — |
| PEPPER, YEHUDA | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| CLEARY, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PEPPER, YEHUDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| 245 ORANGE LLC | Organization | ADP OF THE SNF | — |
| CT6 PROPCO HOLDCO LLC | Organization | ADP OF THE SNF | — |
| ESNH LLC | Organization | ADP OF THE SNF | — |
| EVERFLOW HEALTHCARE LLC | Organization | ADP OF THE SNF | — |
| JPNH LLC | Organization | ADP OF THE SNF | — |
| SFNH LLC | Organization | ADP OF THE SNF | — |
| BALSAMO, JOSEPH | Individual | ADP OF THE SNF | — |
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Civita Care Center At West River holds an ElderGrade of A (85 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.61 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 26 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Civita Care Center At West River is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.