ElderGrade
D

51/100

Below average

Chestnut Hill Rehabilitation And Healthcare Center

1555 East End Boulevard Plains Twp, Wilkes Barre, PA 18711

CMS 1/5 stars #16 of 22 in Luzerne County (570) 826-1011
Certified beds
180
Occupancy
65%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 62%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 13/30 Stability 5/15 Outcomes 5/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 60 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.36 total nurse hours per resident per day (national median 3.77)
  • 0.45 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 62% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.50 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.45 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.10 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 61.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 66 citations

Last standard health inspection: February 27, 2026 (5 months ago).

D Feb 27, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0694

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0744

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

No actual harm, potential for more than minimal harm

D Feb 27, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of IMPERIAL HEALTHCARE GROUP, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SIMPSON, LOUANN Individual W-2 MANAGING EMPLOYEE
HERZKA, YISROEL Individual CORPORATE OFFICER
CH PA7 SNF HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CHRH EQUITIES LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ENS HOLDINGS, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
IH PA OPERATIONS HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
THE ENS FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
YMCS EQUITIES LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GOTTESMAN, DANIEL Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
TIMBER RIDGE SNF OPERATIONS HOLDINGS LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Chestnut Hill Rehabilitation And Healthcare Center

What is the ElderGrade for Chestnut Hill Rehabilitation And Healthcare Center? +

Chestnut Hill Rehabilitation And Healthcare Center holds an ElderGrade of D (51 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Chestnut Hill Rehabilitation And Healthcare Center? +

Residents receive an average of 3.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Chestnut Hill Rehabilitation And Healthcare Center been cited for harming residents? +

No. None of the 66 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Chestnut Hill Rehabilitation And Healthcare Center accept Medicaid? +

Yes, Chestnut Hill Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.