51/100
Below average
Chateau Living Center
716 Village Road, Kenner, LA 70065
- Certified beds
- 215
- Occupancy
- 81%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$159,972 in federal fines
CMS has fined this facility across 2 penalty action(s).
Our read on Chateau Living Center
Chateau Living Center runs 215 certified beds in Kenner under for-profit LLC ownership, and the numbers behind its record are worth walking through slowly. Nurse staffing sits at 3.04 hours per resident per day against a national average of 3.86, roughly a fifth less hands-on time than typical, and weekends run about 12% thinner than the home's own weekdays, so coverage drops exactly when families tend to visit. The inspection history is heavy: 58 deficiencies on the current record, including three at harm or jeopardy level and six tied to abuse, with two fines totaling $159,972 and a survey as recent as July 2025. Staff turnover of 47.5% sits just above the national 45.8%, meaning the people providing that already-lean care are frequently new.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
8/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →2.89 total nurse hours per resident per day (national median 3.77)
- →0.11 RN hours per resident per day
- →Weekend staffing drops 12% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →48% of nursing staff left in the last year
Resident outcomes
2/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →1 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$159,972 in federal fines across 2 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 29, 2026 (4 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of PLANTATION MANAGEMENT COMPANY, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Chateau Living Center
What is the ElderGrade for Chateau Living Center? +
Chateau Living Center holds an ElderGrade of D (51 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Chateau Living Center? +
Residents receive an average of 3.04 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Chateau Living Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Chateau Living Center accept Medicaid? +
Yes, Chateau Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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