75.5/100
Above average
One Terrace Heights, New Berlin, NY 13411
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: February 13, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Cor...
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
No actual harm, potential for more than minimal harm
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| ELLIOTT, KAREN | Individual | W-2 MANAGING EMPLOYEE | — |
| HALBERT, ROGER | Individual | W-2 MANAGING EMPLOYEE | — |
| KRAUSE, AMY | Individual | W-2 MANAGING EMPLOYEE | — |
| BENJAMIN, WAYNE | Individual | CORPORATE DIRECTOR | — |
| FOOTE, MARCIA | Individual | CORPORATE DIRECTOR | — |
| GAY, SUSAN | Individual | CORPORATE DIRECTOR | — |
| HALBERT, ROGER | Individual | CORPORATE DIRECTOR | — |
| HYLE, TIMOTHY | Individual | CORPORATE DIRECTOR | — |
| ROQUE, JACK | Individual | CORPORATE DIRECTOR | — |
| STRONG, GARY | Individual | CORPORATE DIRECTOR | — |
| THELEMAN, DAVID | Individual | CORPORATE DIRECTOR | — |
| TURNBULL, BARBARA | Individual | CORPORATE DIRECTOR | — |
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Chasehealth Rehab And Residential Care holds an ElderGrade of B (75.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.33 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 20 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Chasehealth Rehab And Residential Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.