ElderGrade
D

40.3/100

Below average

Centralia Manor

1910 East Mccord Rte 161 East, Centralia, IL 62801

CMS 1/5 stars #2 of 5 in Marion County (618) 533-1200
Certified beds
120
Occupancy
61%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $231,200 in federal fines

    CMS has fined this facility across 5 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

3.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 6 actual-harm citation(s) in the last 3 years
  • -4.2 for 29 total citations against a national median of 17

Staffing

16.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.15 total nurse hours per resident per day (national median 3.77)
  • 0.45 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $231,200 in federal fines across 5 action(s)
  • -0 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.48 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.45 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.72 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 30 citations

Last standard health inspection: July 1, 2025 (1 year ago).

D May 13, 2026 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D May 13, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

G Feb 10, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Feb 10, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Feb 10, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

G Sep 24, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Actual harm to a resident

E Sep 24, 2025 F0919 From a complaint

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

No actual harm, potential for more than minimal harm

J Sep 9, 2025 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

Who owns this home

Full record

Part of UNLIMITED DEVELOPMENT, INC., which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
WINKA-SURSA, JENNIFER Individual W-2 MANAGING EMPLOYEE
FINKE, AUDREY Individual CORPORATE DIRECTOR
GILMORE, JERRY Individual CORPORATE DIRECTOR
HANEY, DAVID Individual CORPORATE DIRECTOR
WAGNER, ROBERT Individual CORPORATE DIRECTOR
FINKE, AUDREY Individual CORPORATE OFFICER
WAGNER, ROBERT Individual CORPORATE OFFICER
WILSON, RONALD Individual CORPORATE OFFICER
UDI #8 LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
UNLIMITED DEVELOPMENT, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Centralia Manor

What is the ElderGrade for Centralia Manor? +

Centralia Manor holds an ElderGrade of D (40.3 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Centralia Manor? +

Residents receive an average of 4.48 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Centralia Manor been cited for harming residents? +

Yes. 7 of the 30 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Centralia Manor accept Medicaid? +

Yes, Centralia Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.