ElderGrade
F

22/100

Poor

Carmel Manor

100 Carmel Manor Road, Fort Thomas, KY 41075

CMS 1/5 stars #5 of 5 in Campbell County (859) 781-5111
Certified beds
95
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 11 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $305,116 in federal fines

    CMS has fined this facility across 3 penalty action(s).

  • Nursing staff turnover of 79%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 7 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -3.5 for 27 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.11 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 79% of nursing staff left in the last year
  • -2 for 3 administrator departures

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $305,116 in federal fines across 3 action(s)
  • -0 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.03 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.75 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 79.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 38 citations

Last standard health inspection: December 1, 2025 (8 months ago).

F Dec 1, 2025 F0802

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

No actual harm, potential for more than minimal harm

F Dec 1, 2025 F0809

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or out...

No actual harm, potential for more than minimal harm

F Dec 1, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Dec 1, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 1, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Dec 1, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Dec 1, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Dec 1, 2025 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CARMELITE SISTERS FOR THE AGED & INFIRM, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BANIEWICZ, MARY Individual CORPORATE DIRECTOR
BRAULEY, JEFFREY Individual CORPORATE DIRECTOR
BROWN, ANN Individual CORPORATE DIRECTOR
DESMOND, WALTER Individual CORPORATE DIRECTOR
DOMINICK, KATHLEEN Individual CORPORATE DIRECTOR
HAAS, ADAM Individual CORPORATE DIRECTOR
HALEY, MARGARET Individual CORPORATE DIRECTOR
KLEIN, MATT Individual CORPORATE DIRECTOR
MCCARTNEY, ANN Individual CORPORATE DIRECTOR
MCCAULEY, PATRICK Individual CORPORATE DIRECTOR
MILLETTE, CATHERINE Individual CORPORATE DIRECTOR
MULLEN, BOBETTE Individual CORPORATE DIRECTOR

What families say

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Common questions about Carmel Manor

What is the ElderGrade for Carmel Manor? +

Carmel Manor holds an ElderGrade of F (22 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Carmel Manor? +

Residents receive an average of 4.03 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Carmel Manor been cited for harming residents? +

Yes. 11 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Carmel Manor accept Medicaid? +

Yes, Carmel Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.