60.1/100
Average
135 Benton Drive, East Longmeadow, MA 01028
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
4 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$16,720 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: August 20, 2025 (1 year ago).
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Actual harm to a resident
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate foot care.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Part of CAREONE, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| BARUCH, DAVID | Individual | W-2 MANAGING EMPLOYEE | — |
| BARUCH, DAVID | Individual | CORPORATE OFFICER | — |
| HEALTHBRIDGE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| THCI OF MASSACHUSETTS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| CARE REALTY, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| DES-I 2016 GRAT | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| STRAUS, DANIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
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Care One At Redstone holds an ElderGrade of C (60.1 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 4 of the 51 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Care One At Redstone is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.