76/100
Above average
1720 Knowles Road, Phenix City, AL 36869
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: June 2, 2023 (3 years ago).
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Actual harm to a resident
Part of VENZA CARE MANAGEMENT, which operates 22 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| GOODMAN, MENUCHA | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| GOODMAN, MENUCHA | Individual | CORPORATE OFFICER | — |
| AOP OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| MELB OPCO MANAGER LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| VERTEX FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| AZZAM, MOHANNAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GOODMAN, MENUCHA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MORRIS, SHANNEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| STRAUSS, SUSAN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O... | — |
| MELB OPCO MANAGER LLC | Organization | ADP OF THE SNF | — |
| VERTEX FINANCIAL SERVICES LLC | Organization | ADP OF THE SNF | — |
| AZZAM, MOHANNAD | Individual | ADP OF THE SNF | — |
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Canterbury Health Care Facility holds an ElderGrade of B (76 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.07 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 13 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Canterbury Health Care Facility is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.