ElderGrade
C

56.2/100

Average

Canal View - Houghton County

1100 Quincy Street, Hancock, MI 49930

CMS 4/5 stars #2 of 4 in Houghton County (906) 482-5050
Certified beds
197
Occupancy
67%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $39,988 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

6.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.7 total nurse hours per resident per day (national median 3.77)
  • 1.3 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 47% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $39,988 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.90 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.30 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.33 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: January 28, 2026 (6 months ago).

F Jan 28, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 28, 2026 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Jan 28, 2026 F0810

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

No actual harm, potential for more than minimal harm

D Jan 28, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Jan 28, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

G Sep 25, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Sep 25, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Nov 20, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HILGERS, CHRISTY Individual MANAGING CONTROL - GOVERNING BODY
JENICH, EDWARD Individual MANAGING CONTROL - GOVERNING BODY
TERVO, JAMES Individual MANAGING CONTROL - GOVERNING BODY
HOUGHTON COUNTY MEDICAL CARE FACILITY Organization OPERATIONAL/MANAGERIAL CONTROL
DESTRAMPE, KARA Individual OPERATIONAL/MANAGERIAL CONTROL
KINZEL, TERRY Individual OPERATIONAL/MANAGERIAL CONTROL
KURU, ASHLEY Individual OPERATIONAL/MANAGERIAL CONTROL
LAPLANDER, ADAM Individual OPERATIONAL/MANAGERIAL CONTROL
KINZEL, TERRY Individual ADP OF THE SNF
LAPLANDER, ADAM Individual ADP OF THE SNF
HOUGHTON COUNTY MEDICAL CARE FACILITY Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Canal View - Houghton County

What is the ElderGrade for Canal View - Houghton County? +

Canal View - Houghton County holds an ElderGrade of C (56.2 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Canal View - Houghton County? +

Residents receive an average of 4.90 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Canal View - Houghton County been cited for harming residents? +

Yes. 4 of the 22 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Canal View - Houghton County accept Medicaid? +

Yes, Canal View - Houghton County is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.