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A

87/100

Excellent

Brewster Village

3300 W Brewster St, Appleton, WI 54914

CMS 4/5 stars #3 of 7 in Outagamie County (920) 832-5400
Certified beds
204
Occupancy
60%
Ownership
Government
Accepts
Medicare + Medicaid

Our read on Brewster Village

Brewster Village is county-owned, and the staffing reflects that: 5.10 nurse hours per resident day, roughly a third more than the national average, with turnover at 36.6% compared to 45.8% nationally. Weekend coverage dips about 9% below its own weekday level, so ask how that plays out on Sundays. The tradeoff shows up in inspections, 17 deficiencies on record, including one at the harm level and two tied to abuse, against a middling three-star inspection score. The most recent visit was April 2026, so the record is current. Strong hands-on care, but the compliance history is the part worth pressing on.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability12/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.14 total nurse hours per resident per day (national median 3.77)
  • →1.57 RN hours per resident per day
  • →Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →37% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.10 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.57 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.65 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover36.60%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 15, 2026 (6 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Brewster Village

What is the ElderGrade for Brewster Village? +

Brewster Village holds an ElderGrade of A (87 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Brewster Village? +

Residents receive an average of 5.10 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Brewster Village been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Brewster Village accept Medicaid? +

Yes, Brewster Village is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.