ElderGrade
F

21/100

Poor

Bonterra Transitional Care & Rehabilitation

2801 Felton Drive, East Point, GA 30344

CMS 1/5 stars #16 of 19 in Fulton County (404) 767-7591
Certified beds
118
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $48,039 in federal fines

    CMS has fined this facility across 5 penalty action(s).

  • Nursing staff turnover of 60%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -3.2 for 26 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.83 total nurse hours per resident per day (national median 3.77)
  • 0.17 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 60% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $48,039 in federal fines across 5 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.96 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.17 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.70 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 37 citations

Last standard health inspection: April 30, 2026 (3 months ago).

D Apr 30, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

J Mar 19, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy to resident health or safety

J Mar 19, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

J Mar 19, 2025 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy to resident health or safety

G Mar 19, 2025 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Actual harm to a resident

G Mar 19, 2025 F0774 From a complaint

Administration Deficiencies

Help the resident with transportation to and from laboratory services outside of the facility.

Actual harm to a resident

F Mar 19, 2025 F0881 From a complaint

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

E Mar 19, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WELLINGTON HEALTH CARE SERVICES, which operates 14 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SHULER, VALERIA Individual W-2 MANAGING EMPLOYEE
ANDREWS, JAMES Individual CORPORATE DIRECTOR
ANDREWS, JAMES Individual CORPORATE OFFICER
ANDREWS, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
WIII GP, LLC Organization GENERAL PARTNERSHIP INTEREST
WELLINGTON HEALTHCARE SERVICES III, LP Organization LIMITED PARTNERSHIP INTEREST
ANDWELL INVESTMENTS, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
REWELL INVESTMENTS, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WELLINGTON HEALTHCARE, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ANDREWS, JAMES Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
REES, HEATHER Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WELLINGTON HEALTHCARE SERVICES III, LP Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Bonterra Transitional Care & Rehabilitation. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Bonterra Transitional Care & Rehabilitation

What is the ElderGrade for Bonterra Transitional Care & Rehabilitation? +

Bonterra Transitional Care & Rehabilitation holds an ElderGrade of F (21 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Bonterra Transitional Care & Rehabilitation? +

Residents receive an average of 2.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Bonterra Transitional Care & Rehabilitation been cited for harming residents? +

Yes. 7 of the 37 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Bonterra Transitional Care & Rehabilitation accept Medicaid? +

Yes, Bonterra Transitional Care & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.