ElderGrade
F

20.8/100

Poor

Bentwood Nursing & Rehab

1501 Charbonier Road, Florissant, MO 63031

CMS 2/5 stars #60 of 69 in St. Louis County (314) 921-2700
Certified beds
116
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $107,465 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 77%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

9.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -6.7 for 36 total citations against a national median of 17

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.92 total nurse hours per resident per day (national median 3.77)
  • 0.31 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 77% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $107,465 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.28 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.31 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.72 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 77.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 60 citations

Last standard health inspection: February 24, 2026 (5 months ago).

E Feb 24, 2026 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0569 From a complaint

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Feb 24, 2026 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MGM HEALTHCARE, which operates 31 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
LEWIS, TONYA Individual W-2 MANAGING EMPLOYEE
RIGGINS, MICHAEL Individual W-2 MANAGING EMPLOYEE
BIENSTOCK, JUDAH Individual CORPORATE DIRECTOR
JEREMIAS, BARUCH Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Bentwood Nursing & Rehab

What is the ElderGrade for Bentwood Nursing & Rehab? +

Bentwood Nursing & Rehab holds an ElderGrade of F (20.8 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Bentwood Nursing & Rehab? +

Residents receive an average of 3.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Bentwood Nursing & Rehab been cited for harming residents? +

Yes. 4 of the 60 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Bentwood Nursing & Rehab accept Medicaid? +

Yes, Bentwood Nursing & Rehab is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.