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B

81/100

Above average

Bay Terrace Rehabilitation And Health Center

889 South Little Creek Road, Dover, DE 19901

CMS 3/5 stars #3 of 7 in Kent County (302) 674-0566
Certified beds
85
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $34,838 in federal fines

    CMS has fined this facility across 3 penalty action(s).

Our read on Bay Terrace Rehabilitation And Health Center

Bay Terrace runs on a for-profit corporate model with 85 certified beds, and the staffing numbers are the strongest part of the picture: 4.19 nurse hours per resident day, roughly 8% above the national average, with a 36.6% turnover rate that's meaningfully better than the 45.8% national figure. Weekend coverage does slip about 10% below weekday levels, worth knowing if you'll be visiting Saturdays and Sundays. The trouble sits in the inspection record: 38 deficiencies, including two at the harm level and two tied to abuse, plus three fines totaling $42,862. The most recent inspection was April 2026, so the record is current rather than stale. Good daily staffing, but the compliance history is what pulls the overall picture down.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing22/30Stability12/15Outcomes12/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.16 total nurse hours per resident per day (national median 3.77)
  • →0.92 RN hours per resident per day
  • →Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →37% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$34,838 in federal fines across 3 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.19 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.92 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.77 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover36.60%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 23, 2026 (6 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES, which operates 15 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Bay Terrace Rehabilitation And Health Center

What is the ElderGrade for Bay Terrace Rehabilitation And Health Center? +

Bay Terrace Rehabilitation And Health Center holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Bay Terrace Rehabilitation And Health Center? +

Residents receive an average of 4.19 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Bay Terrace Rehabilitation And Health Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Bay Terrace Rehabilitation And Health Center accept Medicaid? +

Yes, Bay Terrace Rehabilitation And Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.