84/100
Above average
Bancroft Healthcare Center
1475 Bancroft Avenue, San Leandro, CA 94577
- Certified beds
- 39
- Occupancy
- 93%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Bancroft Healthcare Center
Bancroft Healthcare Center is a small for-profit home in San Leandro, 39 beds, and its inspection and quality records both sit at 4 out of 5 stars, with a clean abuse record and a recent October 2024 survey behind it. The catch is staffing: 3.56 nurse hours per resident day, roughly 8% under the national average, and that gap is what pulls its staffing rating down to 1 star. Weekends hold close to weekday levels, so the thin coverage isn't a weekend problem, it's the baseline. Turnover at 34.5% is better than the 45.8% national figure, which matters less than it sounds if the hours simply aren't there. Thirty deficiencies on record, one at harm level, is a lot for a building this size.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
19/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.29 total nurse hours per resident per day (national median 3.77)
- →0.14 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →35% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: October 10, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Bancroft Healthcare Center
What is the ElderGrade for Bancroft Healthcare Center? +
Bancroft Healthcare Center holds an ElderGrade of B (84 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Bancroft Healthcare Center? +
Residents receive an average of 3.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Bancroft Healthcare Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Bancroft Healthcare Center accept Medicaid? +
Yes, Bancroft Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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