ElderGrade
D

40.1/100

Below average

Ashley Rehabilitation And Health Care Center

2600 N 22Nd Street, Rogers, AR 72756

#12 of 13 in Benton County (479) 899-6778
Certified beds
100
Occupancy
53%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $65,473 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 71%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 5.1/30 Staffing 20.5/30 Stability 2/15 Outcomes 7.5/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

5.1/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -4.9 for 31 total citations against a national median of 17

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.54 total nurse hours per resident per day (national median 3.77)
  • 0.46 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 71% of nursing staff left in the last year

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $65,473 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.79 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.46 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.06 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 71.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 33 citations

Last standard health inspection: May 14, 2026 (3 months ago).

F May 14, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

C May 14, 2026 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, minimal potential

E Apr 28, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 12, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Jun 9, 2025 F0583 From a complaint

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Jun 9, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Nov 1, 2024 F0947 From a complaint

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

No actual harm, potential for more than minimal harm

J Nov 1, 2024 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

Who owns this home

Full record

Part of JAMES & JUDY LINCOLN, which operates 56 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DRAKE, TIMOTHY Individual CONTRACTED MANAGING EMPLOYEE
DRAKE, TIMOTHY Individual CORPORATE OFFICER
LTC MANAGEMENT SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
LINCOLN, JAMES Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
LINCOLN, JUDY Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Ashley Rehabilitation And Health Care Center

What is the ElderGrade for Ashley Rehabilitation And Health Care Center? +

Ashley Rehabilitation And Health Care Center holds an ElderGrade of D (40.1 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Ashley Rehabilitation And Health Care Center? +

Residents receive an average of 3.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Ashley Rehabilitation And Health Care Center been cited for harming residents? +

Yes. 2 of the 33 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Ashley Rehabilitation And Health Care Center accept Medicaid? +

Yes, Ashley Rehabilitation And Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.