86.9/100
Excellent
4343 N Sierra Way, San Bernardino, CA 92407
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 9, 2026 (4 months ago).
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Part of CRYSTAL SOLORZANO, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| RUST, JADEN | Individual | INDIRECT OWNERSHIP INTEREST | — |
| COHEN, RACHEL | Individual | CORPORATE OFFICER | — |
| MARTINEZ, ADRIENNE | Individual | CORPORATE OFFICER | — |
| COHEN, RACHEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HAGE, JEAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MARTINEZ, ADRIENNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| QUADROS, SYLVI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HAGE, JEAN | Individual | ADP OF THE SNF | — |
| MARTINEZ, ADRIENNE | Individual | ADP OF THE SNF | — |
| QUADROS, SYLVI | Individual | ADP OF THE SNF | — |
| RENEW HEALTH GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| COHEN, RACHEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
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Arrowhead Healthcare Center, Llc holds an ElderGrade of A (86.9 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.65 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 23 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Arrowhead Healthcare Center, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.