64/100
Average
Arizona State Veteran Home-Phx
4141 North S Herrera Way, Phoenix, AZ 85012
- Certified beds
- 200
- Occupancy
- 48%
- Ownership
- Government
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$23,296 in federal fines
CMS has fined this facility across 3 penalty action(s).
Our read on Arizona State Veteran Home-Phx
The staffing numbers here are genuinely strong, 5.32 nurse hours per resident day, well above the national average, with turnover at 29.2% versus 45.8% nationally. That kind of consistency matters for daily care. But the inspection record tells a different story: 40 deficiencies, including three at the harm level and seven tied to abuse. That combination, good staffing, troubling oversight findings, is what pulls the overall picture down.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
29/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →6.53 total nurse hours per resident per day (national median 3.77)
- →1.08 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →29% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
6/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$23,296 in federal fines across 3 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 30, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Arizona State Veteran Home-Phx
What is the ElderGrade for Arizona State Veteran Home-Phx? +
Arizona State Veteran Home-Phx holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Arizona State Veteran Home-Phx? +
Residents receive an average of 5.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Arizona State Veteran Home-Phx been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Arizona State Veteran Home-Phx accept Medicaid? +
Yes, Arizona State Veteran Home-Phx is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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