ElderGrade
F

29/100

Poor

Arcadia Care Toulon

700 E Main St, Toulon, IL 61483

CMS 1/5 stars (309) 286-2631
Certified beds
136
Occupancy
52%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 8 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $379,356 in federal fines

    CMS has fined this facility across 4 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 7 actual-harm citation(s) in the last 3 years
  • -10 for 75 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.21 total nurse hours per resident per day (national median 3.77)
  • 0.27 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $379,356 in federal fines across 4 action(s)
  • -0 for 3 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.90 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.27 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.72 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 75 citations

Last standard health inspection: March 3, 2026 (5 months ago).

F Apr 30, 2026 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

F Apr 30, 2026 F0947 From a complaint

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

No actual harm, potential for more than minimal harm

F Apr 30, 2026 F0949 From a complaint

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

F Apr 19, 2026 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

E Apr 19, 2026 F0809 From a complaint

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or out...

No actual harm, potential for more than minimal harm

J Mar 3, 2026 F0603

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Immediate jeopardy to resident health or safety

I Mar 3, 2026 F0835

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Actual harm to a resident

Who owns this home

Full record

Part of ARCADIA CARE, which operates 24 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
GOLDFARB, BRIAN Individual DIRECT OWNERSHIP INTEREST
BROOKS, KENDEL Individual MANAGING CONTROL - GOVERNING BODY
MCCLURE, MICHELLE Individual CORPORATE OFFICER
SEITLER, DOVID Individual CORPORATE OFFICER
SPECTOR, JENNIFER Individual CORPORATE OFFICER
ARCADIA CARE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
AHEARN, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
BROOKS, KENDEL Individual OPERATIONAL/MANAGERIAL CONTROL
MCCLURE, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
SEITLER, DOVID Individual OPERATIONAL/MANAGERIAL CONTROL
SPECTOR, JENNIFER Individual OPERATIONAL/MANAGERIAL CONTROL
TUROFSKY, STEVEN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Arcadia Care Toulon

What is the ElderGrade for Arcadia Care Toulon? +

Arcadia Care Toulon holds an ElderGrade of F (29 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arcadia Care Toulon? +

Residents receive an average of 2.90 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arcadia Care Toulon been cited for harming residents? +

Yes. 8 of the 75 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Arcadia Care Toulon accept Medicaid? +

Yes, Arcadia Care Toulon is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.