ElderGrade
F

22.5/100

Poor

Arcadia Care Peoria Heights

1629 East Gardner Lane, Peoria Heights, IL 61616

#9 of 11 in Peoria County (309) 685-1545
Certified beds
110
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $259,968 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 69 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.12 total nurse hours per resident per day (national median 3.77)
  • 0.29 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $259,968 in federal fines across 3 action(s)
  • -0 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.94 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.29 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.76 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 52.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 70 citations

Last standard health inspection: January 9, 2026 (7 months ago).

D Apr 22, 2026 F0921 From a complaint

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Mar 20, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Mar 4, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

E Jan 9, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0849

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ARCADIA CARE, which operates 24 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERKOWITZ, DAVID Individual INDIRECT OWNERSHIP INTEREST
MEYSTEL, YOSEF Individual INDIRECT OWNERSHIP INTEREST
COOPER, BRANDY Individual MANAGING CONTROL - GOVERNING BODY
HORTON, JENNIFER Individual MANAGING CONTROL - GOVERNING BODY
MCCLURE, MICHELLE Individual MANAGING CONTROL - GOVERNING BODY
SPECTOR, JENNIFER Individual CORPORATE OFFICER
ARCADIA CARE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
AHEARN, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
DUNN, AMBER Individual OPERATIONAL/MANAGERIAL CONTROL
HORTON, JENNIFER Individual OPERATIONAL/MANAGERIAL CONTROL
MCCLURE, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
SEITLER, DOVID Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Arcadia Care Peoria Heights

What is the ElderGrade for Arcadia Care Peoria Heights? +

Arcadia Care Peoria Heights holds an ElderGrade of F (22.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arcadia Care Peoria Heights? +

Residents receive an average of 2.94 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arcadia Care Peoria Heights been cited for harming residents? +

Yes. 5 of the 70 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Arcadia Care Peoria Heights accept Medicaid? +

Yes, Arcadia Care Peoria Heights is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.