★★★★★CMS 5/5114 bedsFor-profitMedicaid
- Nurse hours
- 3.54 /day
- Staff turnover
- 48%
- Serious cites
- 0
Nhc Healthcare, West Plains runs lean on direct care: 3.54 nurse hours per resident day, roughly 8 percent under the national figure, and weekends dip another 7 percent below its own weekdays. That gap matters more than the total, since care doesn't pause on Saturdays. Staff turnover sits at 47.7 percent, a bit above the 45.8 percent national rate, which usually means familiar faces cycle out and training costs repeat. What offsets this is a clean inspection record: 13 deficiencies, none at the harm or jeopardy level, zero abuse-related, and the most recent state visit was February 2025, recent enough to trust. Corporate ownership and thin weekend coverage are the tradeoffs; the survey history is the strength.
★★☆☆☆CMS 2/5130 bedsNon-profitMedicaid
- Nurse hours
- 5.00 /day
- Staff turnover
- 42%
- Serious cites
- 0
West Vue runs on more direct nursing time than most homes in the country, five hours per resident per day against a national average near four, and its weekend coverage dips only modestly from weekday levels, which matters when families visit and notice who's actually on the floor. Staff turnover sits slightly under the national rate, and the home's last inspection was recent, with sixteen deficiencies on record but none flagged as harm or abuse. The weak spot is the quality measures, where the federal rating is poor, suggesting the day-to-day care numbers don't tell the same story as the staffing. It's a nonprofit with 130 beds, so the mixed picture is worth asking about directly.
★★★★☆CMS 4/5120 bedsNon-profitMedicaid
- Nurse hours
- 3.89 /day
- Staff turnover
- 50%
- Serious cites
- 0
Brooke Haven in West Plains runs 120 certified beds as a nonprofit corporation, and its nurse staffing sits at 3.89 hours per resident day, barely above the national average of 3.86, so the margin is thin. Weekends drop roughly 9% below weekday coverage, and staff turnover hits 50% against a 45.8% national rate, which means the people caring for residents keep changing. Inspections look strong on paper, but the record shows 29 deficiencies, including one at the harm level and one abuse-related, plus a $10,033 fine. The most recent inspection was March 2026.