ElderGrade

Nursing Home Watchlist — New Hampshire

Homes where the federal record contains at least one of the following: a CMS abuse icon, Special Focus Facility status or candidacy, or a citation scored at actual harm or immediate jeopardy. Ordered with Special Focus homes first.

Read this as a prompt, not a verdict. A citation can be years old and the management responsible may have gone. It means you ask what happened and what changed — and you get a specific answer before you sign anything.

D

52.6/100

Morrison Nursing Home

Whitefield, NH · Coos County

CMS 1/5 57 beds Non-profit Medicaid
Nurse hours
3.39 /day
Staff turnover
40%
Serious cites
3

Special Focus Facility

D

54/100

Courville At Manchester

Manchester, NH · Hillsborough County

CMS 2/5 76 beds For-profit Medicaid
Nurse hours
4.18 /day
Staff turnover
44%
Serious cites
2

Special Focus Facility

D

48.2/100

Lebanon Center, Genesis Healthcare

Lebanon, NH · Grafton County

CMS 1/5 110 beds For-profit Medicaid
Nurse hours
3.17 /day
Staff turnover
49%
Serious cites
1

Special Focus Facility

D

54/100

Pleasant View Center

Concord, NH · Merrimack County

176 beds For-profit Medicaid
Nurse hours
3.78 /day
Staff turnover
68%
Serious cites
1

Special Focus Facility

D

54/100

Lafayette Center

Franconia, NH · Grafton County

CMS 1/5 72 beds For-profit Medicaid
Nurse hours
3.58 /day
Staff turnover
55%
Serious cites
1

Special Focus Facility

D

54/100

Bedford Nursing & Rehabilitation Center

Bedford, NH · Hillsborough County

CMS 1/5 102 beds For-profit Medicaid
Nurse hours
2.93 /day
Staff turnover
40%
Serious cites
1

Special Focus Facility

C

57.3/100

The Elms Center

Milford, NH · Hillsborough County

CMS 2/5 52 beds For-profit Medicaid
Nurse hours
3.02 /day
Staff turnover
64%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

58/100

Oceanside Skilled Nursing And Rehabilitation

Hampton, NH · Rockingham County

CMS 1/5 117 beds For-profit Medicaid
Nurse hours
3.15 /day
Staff turnover
24%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

59/100

Exeter Center

Exeter, NH · Rockingham County

CMS 3/5 81 beds For-profit Medicaid
Nurse hours
3.39 /day
Staff turnover
49%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

60.5/100

Mineral Springs

North Conway, NH · Carroll County

CMS 2/5 87 beds For-profit Medicaid
Nurse hours
4.05 /day
Staff turnover
40%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

61/100

Ridgewood Center, Genesis Healthcare

Bedford, NH · Hillsborough County

CMS 2/5 150 beds For-profit Medicaid
Nurse hours
3.27 /day
Staff turnover
38%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

61/100

Harris Hill Center, Genesis Healthcare

Concord, NH · Merrimack County

CMS 2/5 85 beds For-profit Medicaid
Nurse hours
3.41 /day
Staff turnover
51%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

63/100

Birch Healthcare Center

Rochester, NH · Strafford County

CMS 2/5 79 beds For-profit Medicaid
Nurse hours
3.52 /day
Staff turnover
48%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

64/100

Merrimack County Nursing Home

Boscawen, NH · Merrimack County

CMS 3/5 290 beds Government Medicaid
Nurse hours
4.74 /day
Staff turnover
34%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

64/100

Bedford Hills Center

Bedford, NH · Hillsborough County

CMS 4/5 147 beds For-profit Medicaid
Nurse hours
3.40 /day
Staff turnover
27%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

64/100

Crestwood Center

Milford, NH · Hillsborough County

CMS 4/5 82 beds For-profit Medicaid
Nurse hours
3.37 /day
Staff turnover
43%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

64/100

Sullivan County Health Care

Unity, NH · Sullivan County

CMS 4/5 156 beds Government Medicaid
Nurse hours
5.56 /day
Staff turnover
48%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

C

68/100

Rochester Manor

Rochester, NH · Strafford County

CMS 2/5 108 beds For-profit Medicaid
Nurse hours
3.20 /day
Staff turnover
33%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

B

76/100

Hanover Hill Health Care Center

Manchester, NH · Hillsborough County

CMS 3/5 124 beds For-profit Medicaid
Nurse hours
4.06 /day
Staff turnover
37%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

B

76/100

Laconia Rehabilitation Center

Laconia, NH · Belknap County

CMS 3/5 120 beds For-profit Medicaid
Nurse hours
3.65 /day
Staff turnover
28%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

B

81/100

Hackett Hill Healthcare Center

Manchester, NH · Hillsborough County

CMS 2/5 70 beds For-profit Medicaid
Nurse hours
3.75 /day
Staff turnover
34%
Serious cites
1

1 citation(s) involving actual harm or immediate jeopardy

What to do if a home you use is on this list

  1. 1. Read the citations themselves on the home's profile — the inspector's own words tell you whether this was paperwork or a person being hurt.
  2. 2. Ask the administrator directly what happened, when, and what specifically changed afterwards. Ask who was in charge then and whether they still are.
  3. 3. Call your state's Long-Term Care Ombudsman. The service is free, independent, and they know which homes generate complaints.
  4. 4. If you believe someone is at risk right now, contact emergency services and Adult Protective Services — do not wait on a process.
Residents' rights and how to complain →