Charles Town, WV · Jefferson County
★★★☆☆CMS 3/5104 bedsFor-profitMedicaid
- Nurse hours
- 3.63 /day
- Staff turnover
- 40%
- Serious cites
- 0
Willow Tree Healthcare Center runs 104 certified beds in Charles Town under corporate for-profit ownership. Nurse staffing sits at 3.63 hours per resident day, about 6% under the national average, and weekends drop roughly 14% below the home's own weekday levels, so coverage thins out exactly when families tend to visit. The inspection record shows 54 deficiencies, including one at the harm or jeopardy level and eight tied to abuse, with a single fine of $8,018 and a survey completed in July 2025. Staff turnover of 39.6% is actually better than the 45.8% national figure. A 4/5 on quality measures stands against 2/5 for staffing, which tells you where the pressure sits.
Shepherdstown, WV · Jefferson County
★★★☆☆CMS 3/562 bedsFor-profitMedicaid
- Nurse hours
- 3.12 /day
- Staff turnover
- 55%
- Serious cites
- 0
Canterbury Center runs on thin staffing. At 3.12 nurse hours per resident day, it sits roughly 19% under the national average, and weekends drop about 16% below what the home manages Monday through Friday. More than half the nursing staff turned over in a year, 55.2%, against a national 45.8%, which means the people doing the hands-on work keep changing. The inspection record backs that up: 73 deficiencies, including 2 at the harm level and 5 tied to abuse. Its last inspection was in March 2025. Quality measures score well, but scores on paper don't staff a night shift. Ask about weekday versus weekend coverage before you visit.
Charles Town, WV · Jefferson County
★★☆☆☆CMS 2/578 bedsFor-profitMedicaid
- Nurse hours
- 3.03 /day
- Staff turnover
- 42%
- Serious cites
- 0
Shenandoah Center runs on 3.03 nurse staffing hours per resident day, roughly a fifth below the national average of 3.86, and weekends dip about 9% below its own weekday coverage. The inspection record shows 53 deficiencies, including 4 at the harm or jeopardy level and 3 tied to abuse, with four fines totaling $48,469. Staff turnover of 41.9% is a bit better than the 45.8% national figure, and the most recent inspection was March 2026, but a corporate-owned home with that many cited problems and thin daily coverage gives families real things to weigh before deciding.