80.5/100
Above average
Wood-Lawn Heights
2800 Neeley Street, Batesville, AR 72501
- Certified beds
- 140
- Occupancy
- 64%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$12,695 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Wood-Lawn Heights
Wood-Lawn Heights runs on strong staffing: 4.89 nurse hours per resident day, roughly 27% above the national average, and the 5/5 staffing rating reflects that. Turnover sits at 30.8% against a national 45.8%, which matters because consistent caregivers tend to know residents' routines. Weekend coverage dips about 17% below weekday levels, so ask how that plays out on Saturdays and Sundays. The concerning part is quality measures, where the home scores 1/5. Thirteen deficiencies are on record, two at harm or jeopardy level, though none are abuse-related, and fines total $12,695. The most recent inspection was August 2025. As a nonprofit, it isn't answering to shareholders, but ask directly what's behind those two serious deficiencies and the low quality scores.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
25.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.36 total nurse hours per resident per day (national median 3.77)
- →0.69 RN hours per resident per day
- →Weekend staffing drops 17% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →31% of nursing staff left in the last year
Resident outcomes
2/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →1 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$12,695 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 14, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Wood-Lawn Heights
What is the ElderGrade for Wood-Lawn Heights? +
Wood-Lawn Heights holds an ElderGrade of B (80.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Wood-Lawn Heights? +
Residents receive an average of 4.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Wood-Lawn Heights been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Wood-Lawn Heights accept Medicaid? +
Yes, Wood-Lawn Heights is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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