ElderGrade
A

96/100

Excellent

Westminster-Canterbury Of Lynchburg Inc

501 Ves Rd, Lynchburg, VA 24503

CMS 5/5 stars #1 of 8 in Lynchburg City County (434) 386-3500
Certified beds
80
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.99 total nurse hours per resident per day (national median 3.77)
  • 1.13 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 16% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.92 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.13 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.62 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 16.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 19, 2026 (5 months ago).

D Mar 19, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Mar 19, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Feb 8, 2023 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Feb 8, 2023 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E May 5, 2021 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

D May 5, 2021 F0839

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

No actual harm, potential for more than minimal harm

D May 5, 2021 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
AMES, PATTIE Individual CORPORATE DIRECTOR
BOREL, MARCUS Individual CORPORATE DIRECTOR
BRADFORD, PAMELA Individual CORPORATE DIRECTOR
CONZEN, ELIZABETH Individual CORPORATE DIRECTOR
FRANTZ, DAVID Individual CORPORATE DIRECTOR
FRAZIER, DANIEL Individual CORPORATE DIRECTOR
GILES, BECKY Individual CORPORATE DIRECTOR
JOHNSON, MELISSA Individual CORPORATE DIRECTOR
LAUNDON, ELIZABETH Individual CORPORATE DIRECTOR
LOCKRIDGE, ROBERT Individual CORPORATE DIRECTOR
MCVEIGH, ANNE Individual CORPORATE DIRECTOR
O'BRIAN, ROBERT Individual CORPORATE DIRECTOR

What families say

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Common questions about Westminster-Canterbury Of Lynchburg Inc

What is the ElderGrade for Westminster-Canterbury Of Lynchburg Inc? +

Westminster-Canterbury Of Lynchburg Inc holds an ElderGrade of A (96 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Westminster-Canterbury Of Lynchburg Inc? +

Residents receive an average of 5.92 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Westminster-Canterbury Of Lynchburg Inc been cited for harming residents? +

No. None of the 7 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Westminster-Canterbury Of Lynchburg Inc accept Medicaid? +

Yes, Westminster-Canterbury Of Lynchburg Inc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.