ElderGrade
B

78.5/100

Above average

Westhills Village Health Care Facility

255 Texas St, Rapid City, SD 57701

CMS 5/5 stars #2 of 9 in Pennington County (605) 342-0255
Certified beds
44
Occupancy
93%
Ownership
Non-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,788 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.26 total nurse hours per resident per day (national median 3.77)
  • 1.13 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,788 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.70 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.13 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.06 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 11 citations

Last standard health inspection: March 12, 2026 (5 months ago).

D Mar 12, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Mar 12, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 12, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

G Jul 8, 2025 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Actual harm to a resident

D Jul 8, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

F Nov 21, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Nov 21, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

E Nov 21, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ARCHER, BRADLEY Individual MANAGING CONTROL - GOVERNING BODY
DUHAMEL DUFFY, HELENE Individual MANAGING CONTROL - GOVERNING BODY
HARLOW, MARK Individual MANAGING CONTROL - GOVERNING BODY
JACKSON, DOUGLAS Individual MANAGING CONTROL - GOVERNING BODY
KILPATRICK, CHRISTOPHER Individual MANAGING CONTROL - GOVERNING BODY
KNUDSON, ADAM Individual MANAGING CONTROL - GOVERNING BODY
MOORE, MOLLY Individual MANAGING CONTROL - GOVERNING BODY
MUDGE, DEBORAH Individual MANAGING CONTROL - GOVERNING BODY
PFEIFLE, CRAIG Individual MANAGING CONTROL - GOVERNING BODY
POGANY, MICHAEL Individual MANAGING CONTROL - GOVERNING BODY
SHIFFERMILLER, KASSIE Individual MANAGING CONTROL - GOVERNING BODY
BIFULCO, LEAH Individual CORPORATE OFFICER

What families say

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Common questions about Westhills Village Health Care Facility

What is the ElderGrade for Westhills Village Health Care Facility? +

Westhills Village Health Care Facility holds an ElderGrade of B (78.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Westhills Village Health Care Facility? +

Residents receive an average of 3.70 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Westhills Village Health Care Facility been cited for harming residents? +

Yes. 1 of the 11 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Westhills Village Health Care Facility accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.