74.5/100
Above average
1904 West Howard Street, Knoxville, IA 50138
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: July 3, 2024 (2 years ago).
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Part of CARE INITIATIVES, which operates 43 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| COMPUTERSHARE CORPORATE TRUST COMPANY, NA | Organization | 5% OR GREATER MORTGAGE INTEREST | — |
| BEAL, MICHAEL | Individual | CORPORATE DIRECTOR | — |
| BOWEN, LANE | Individual | CORPORATE DIRECTOR | — |
| CAROTHERS, MARY JANE | Individual | CORPORATE DIRECTOR | — |
| CHILDS, KEVIN | Individual | CORPORATE DIRECTOR | — |
| CORLESS, PETER | Individual | CORPORATE DIRECTOR | — |
| KREIN, KEITH | Individual | CORPORATE DIRECTOR | — |
| RUST, ELIZABETH | Individual | CORPORATE DIRECTOR | — |
| STURM, DENISE | Individual | CORPORATE DIRECTOR | — |
| UPMEYER, LINDA | Individual | CORPORATE DIRECTOR | — |
| BEAL, MICHAEL | Individual | CORPORATE OFFICER | — |
| DIXON, DAVID | Individual | CORPORATE OFFICER | — |
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West Ridge Specialty Care holds an ElderGrade of B (74.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.10 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 13 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, West Ridge Specialty Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.