71/100
Above average
Webster Manor Rehabilitation & Health Care Center
745 School Street, Webster, MA 01570
- Certified beds
- 135
- Occupancy
- 90%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Webster Manor Rehabilitation & Health Care Center
Webster Manor runs lean on nursing staff, 3.27 hours per resident day against a national average of 3.86, and weekends drop about 14% below its own weekday coverage. That thinner weekend schedule matters most when families visit and when residents need help with meals, mobility, and toileting. The home holds 42 deficiencies on its current record, including two tied to abuse, though none rose to the harm or jeopardy level. Its last inspection was in April 2025, so the picture is recent. Turnover sits at 41.4%, a bit better than the 45.8% national figure, which suggests some stability among the aides and nurses who stay. For-profit corporate ownership and a two-star inspection rating round out what the numbers show.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
10/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.04 total nurse hours per resident per day (national median 3.77)
- →0.63 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →41% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: April 10, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of ATHENA HEALTHCARE SYSTEMS, which operates 19 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for Webster Manor Rehabilitation & Health Care Center. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Webster Manor Rehabilitation & Health Care Center
What is the ElderGrade for Webster Manor Rehabilitation & Health Care Center? +
Webster Manor Rehabilitation & Health Care Center holds an ElderGrade of B (71 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Webster Manor Rehabilitation & Health Care Center? +
Residents receive an average of 3.27 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Webster Manor Rehabilitation & Health Care Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Webster Manor Rehabilitation & Health Care Center accept Medicaid? +
Yes, Webster Manor Rehabilitation & Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another