69.5/100
Average
Waterville Residential Care Center
220 Tower Street, Waterville, NY 13480
- Certified beds
- 92
- Occupancy
- 95%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Waterville Residential Care Center
Waterville Residential Care Center runs about 3.25 nursing hours per resident each day, roughly 16 percent under the national average, and weekends drop another 18 percent below its own weekday coverage. Staff turnover sits at 50.5 percent, higher than the 45.8 percent national figure, which matters because new faces on the floor usually mean less familiarity with residents. The 15 deficiencies on record include nothing at the harm or jeopardy level and nothing abuse-related, so the problems are real but not dangerous. The last inspection was October 2024, so the picture is reasonably current. Ownership is a for-profit partnership with 92 certified beds. The staffing numbers, not the inspection record, are what pull this one down.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
11.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.51 total nurse hours per resident per day (national median 3.77)
- →0.4 RN hours per resident per day
- →Weekend staffing drops 18% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →51% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: October 10, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
Write a reviewNo family reviews yet for Waterville Residential Care Center. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Waterville Residential Care Center
What is the ElderGrade for Waterville Residential Care Center? +
Waterville Residential Care Center holds an ElderGrade of C (69.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Waterville Residential Care Center? +
Residents receive an average of 3.25 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Waterville Residential Care Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Waterville Residential Care Center accept Medicaid? +
Yes, Waterville Residential Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another