60/100
Average
Waterview Health & Rehab Center
414 Algonquin Rd, Hampton, VA 23661
- Certified beds
- 130
- Occupancy
- 90%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 71%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Waterview Health & Rehab Center
Waterview runs on thinner staffing than most homes nationally, 3.48 nurse hours per resident day against a 3.86 average, and weekends drop another 11% below its own weekday levels, which is when gaps tend to matter most. The bigger concern is turnover: 70.5% of staff leaving annually, well above the 45.8% national figure, meaning the people providing care keep changing. A 1/5 inspection rating with 54 deficiencies on record, including one at the harm level and three tied to abuse, points to problems that have persisted. The last full inspection was August 2023, so that record is growing dated, and one fine totaling $14,888 has been levied.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
13/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.56 total nurse hours per resident per day (national median 3.77)
- →0.32 RN hours per resident per day
- →Weekend staffing drops 11% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →71% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 25, 2023 (3 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
Write a reviewNo family reviews yet for Waterview Health & Rehab Center. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Waterview Health & Rehab Center
What is the ElderGrade for Waterview Health & Rehab Center? +
Waterview Health & Rehab Center holds an ElderGrade of C (60 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Waterview Health & Rehab Center? +
Residents receive an average of 3.48 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Waterview Health & Rehab Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Waterview Health & Rehab Center accept Medicaid? +
Yes, Waterview Health & Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another