ElderGrade
A

89/100

Excellent

Veterans Victory House

2461 Sidney Road, Walterboro, SC 29488

CMS 5/5 stars #1 of 2 in Colleton County (843) 538-3000
Certified beds
220
Occupancy
84%
Ownership
Government
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.6 total nurse hours per resident per day (national median 3.77)
  • 0.63 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

13/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 35% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.61 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.63 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.09 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 14, 2026 (3 months ago). That inspection produced no citations — the findings below are older.

F Feb 21, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jan 19, 2024 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Jan 19, 2024 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Jan 19, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HILLIARD, HEYWARD Individual CORPORATE DIRECTOR
NEWLANDS, FRANK Individual CORPORATE DIRECTOR
PATTERSON, BOBBY Individual CORPORATE DIRECTOR
SMELSER, THERESA Individual CORPORATE OFFICER
STATE OF SOUTH CAROLINA COMPTROLLER GENERAL Organization OPERATIONAL/MANAGERIAL CONTROL
HILLIARD, HEYWARD Individual OPERATIONAL/MANAGERIAL CONTROL
NEWLANDS, FRANK Individual OPERATIONAL/MANAGERIAL CONTROL
PATTERSON, BOBBY Individual OPERATIONAL/MANAGERIAL CONTROL
SMELSER, THERESA Individual OPERATIONAL/MANAGERIAL CONTROL
NEWLANDS, FRANK Individual ADP OF THE SNF
PATTERSON, BOBBY Individual ADP OF THE SNF
SMELSER, THERESA Individual ADP OF THE SNF

What families say

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Common questions about Veterans Victory House

What is the ElderGrade for Veterans Victory House? +

Veterans Victory House holds an ElderGrade of A (89 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Veterans Victory House? +

Residents receive an average of 3.61 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Veterans Victory House been cited for harming residents? +

No. None of the 4 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Veterans Victory House accept Medicaid? +

Yes, Veterans Victory House is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.