75/100
Above average
Valley View Manor Nursing Home
40 Park Street, Norwich, NY 13815
- Certified beds
- 82
- Occupancy
- 93%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Weekend staffing drops 28%
Care hours fall sharply on Saturdays and Sundays compared with weekdays.
Our read on Valley View Manor Nursing Home
Valley View Manor runs 3.95 nurse hours per resident day, which is only about 2% above the national average of 3.86, a slim margin, and weekend staffing drops roughly 28% below its own weekday level, so the coverage families see on a Saturday looks different from a Tuesday. Staff turnover sits at 49.4%, higher than the 45.8% national average, meaning nearly half the nursing staff leaves each year. The current record shows 25 deficiencies, two tied to abuse, though none rose to harm or jeopardy level, and the most recent inspection was April 2026. This is a for-profit limited liability company with 82 beds.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
17/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.29 total nurse hours per resident per day (national median 3.77)
- →0.74 RN hours per resident per day
- →Weekend staffing drops 28% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →49% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: April 6, 2026 (6 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of THE MAYER FAMILY, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Valley View Manor Nursing Home
What is the ElderGrade for Valley View Manor Nursing Home? +
Valley View Manor Nursing Home holds an ElderGrade of B (75 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Valley View Manor Nursing Home? +
Residents receive an average of 3.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Valley View Manor Nursing Home been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Valley View Manor Nursing Home accept Medicaid? +
Yes, Valley View Manor Nursing Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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