ElderGrade
C

59/100

Average

The Windsor Place

81 Windsor Boulevard, Columbus, MS 39702

CMS 1/5 stars #3 of 4 in Lowndes County (662) 241-5518
Certified beds
140
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $50,947 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

22/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.29 total nurse hours per resident per day (national median 3.77)
  • 0.51 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $50,947 in federal fines across 3 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.57 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.51 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.04 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 26 citations

Last standard health inspection: October 9, 2024 (1 year ago).

G Oct 9, 2024 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Actual harm to a resident

G Oct 9, 2024 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Oct 9, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Oct 9, 2024 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Oct 9, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
PHILLIPS, GREGORY Individual CORPORATE OFFICER
PHILLIPS, HELEN Individual CORPORATE OFFICER
PHILLIPS, KENNETH Individual CORPORATE OFFICER
PHILLIPS, OLIVER Individual CORPORATE OFFICER
WINDSOR PLACE NURSING CENTER INC Organization OPERATIONAL/MANAGERIAL CONTROL
FULCHER, TODD Individual OPERATIONAL/MANAGERIAL CONTROL
PHILLIPS, GREGORY Individual OPERATIONAL/MANAGERIAL CONTROL
PHILLIPS, KENNETH Individual OPERATIONAL/MANAGERIAL CONTROL
PHILLIPS, OLIVER Individual OPERATIONAL/MANAGERIAL CONTROL
WINDSOR PLACE NURSING CENTER INC Organization ADP OF THE SNF
FULCHER, TODD Individual ADP OF THE SNF
MASCARENAS, SANDRA Individual ADP OF THE SNF

What families say

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Common questions about The Windsor Place

What is the ElderGrade for The Windsor Place? +

The Windsor Place holds an ElderGrade of C (59 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Windsor Place? +

Residents receive an average of 3.57 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Windsor Place been cited for harming residents? +

Yes. 4 of the 26 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Windsor Place accept Medicaid? +

Yes, The Windsor Place is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.