ElderGrade
D

51.9/100

Below average

The Waterview Shores Llc

402 - 13Th Avenue, Two Harbors, MN 55616

CMS 1/5 stars #2 of 2 in Lake County (218) 834-8437
Certified beds
44
Occupancy
82%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $334,488 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 64%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

14.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -1.1 for 20 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.9 total nurse hours per resident per day (national median 3.77)
  • 0.74 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 64% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $334,488 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.32 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.74 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.91 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 64.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 26 citations

Last standard health inspection: June 5, 2025 (1 year ago).

J May 4, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Immediate jeopardy to resident health or safety

D May 4, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

G Sep 11, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Actual harm to a resident

E Aug 22, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

F Jun 5, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Jun 5, 2025 F0851

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

No actual harm, potential for more than minimal harm

F Jun 5, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jun 5, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MONARCH HEALTHCARE MANAGEMENT, which operates 45 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
LEGUM, JOSHUA Individual CONTRACTED MANAGING EMPLOYEE
JAFFA, NOAM Individual CORPORATE DIRECTOR
HALPERT, MARC Individual CORPORATE OFFICER
STERN, WILLIAM Individual CORPORATE OFFICER
MONARCH HEALTHCARE OPERATING VIII LLC Organization OPERATIONAL/MANAGERIAL CONTROL
SPARTAN HEALTHCARE LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
YAZOMA HOLDINGS, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
HALPERT, MARC Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LEGUM, JOSHUA Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WBS HOLDINGS LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
STERN, WILLIAM Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
NIJ LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Waterview Shores Llc

What is the ElderGrade for The Waterview Shores Llc? +

The Waterview Shores Llc holds an ElderGrade of D (51.9 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Waterview Shores Llc? +

Residents receive an average of 3.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Waterview Shores Llc been cited for harming residents? +

Yes. 2 of the 26 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Waterview Shores Llc accept Medicaid? +

Yes, The Waterview Shores Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.