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D

54/100

Below average

The Villa Rehab

7 Forest Hill Drive, St. Albans, VT 05478

CMS 1/5 stars #3 of 3 in Franklin County (802) 524-3498
Certified beds
30
Occupancy
74%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • $37,040 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on The Villa Rehab

The Villa Rehab runs high on nurse hours, 5.08 per resident day, roughly a third more than the national average, but that staffing thins out on weekends by about 18%, and 61% of staff turned over in the last year against a national rate near 46%. The inspection record is where this home gets into trouble: 24 deficiencies, including four tied to abuse and one serious enough to put residents in immediate harm, plus $37,040 in fines across two penalties. CMS has placed it in the Special Focus Facility program, a designation reserved for the homes with the most persistent problems, and its last inspection was July 30, 2025. For-profit, limited liability ownership, 30 beds.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing27.5/30Stability5/15Outcomes9/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.52 total nurse hours per resident per day (national median 3.77)
  • →1.34 RN hours per resident per day
  • →Weekend staffing drops 18% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →61% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$37,040 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 54 (grade D), CMS Special Focus Facility

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.08 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.34 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.17 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover61.00%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 30, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about The Villa Rehab

What is the ElderGrade for The Villa Rehab? +

The Villa Rehab holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Villa Rehab? +

Residents receive an average of 5.08 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Villa Rehab been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Villa Rehab accept Medicaid? +

Yes, The Villa Rehab is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.