ElderGrade
D

53/100

Below average

The Suites Rio Vista

2410 19Th Street Se, Rio Rancho, NM 87124

CMS 2/5 stars #3 of 3 in Sandoval County (505) 452-4200
Certified beds
136
Occupancy
59%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $17,215 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 16/30 Staffing 15/30 Stability 2/15 Outcomes 12/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

16/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -10 for 63 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.71 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $17,215 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.50 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.19 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 68.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 63 citations

Last standard health inspection: February 11, 2026 (6 months ago).

D Feb 19, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

G Feb 11, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Feb 11, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Feb 11, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EDURO HEALTHCARE, which operates 35 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
EDURO HEALTHCARE LLC Organization DIRECT OWNERSHIP INTEREST
BEWSEY, MICHAEL Individual INDIRECT OWNERSHIP INTEREST
ECAPITAL HEALTHCARE CORP Organization 5% OR GREATER SECURITY INTEREST
THOMPSON, CHRISTOPHER Individual MANAGING CONTROL - GOVERNING BODY
WILLIAMS, HEIDI Individual MANAGING CONTROL - GOVERNING BODY
BEWSEY, MICHAEL Individual CORPORATE DIRECTOR
MARSH, JAMES Individual CORPORATE OFFICER
MONROE, DUSTIN Individual CORPORATE OFFICER
THOMPSON, CHRISTOPHER Individual CORPORATE OFFICER
ALLRED JACKSON, P.C. Organization OPERATIONAL/MANAGERIAL CONTROL
EDURO HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
FORVIS MAZARS LLP Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about The Suites Rio Vista

What is the ElderGrade for The Suites Rio Vista? +

The Suites Rio Vista holds an ElderGrade of D (53 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Suites Rio Vista? +

Residents receive an average of 3.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Suites Rio Vista been cited for harming residents? +

Yes. 1 of the 63 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Suites Rio Vista accept Medicaid? +

Yes, The Suites Rio Vista is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.