ElderGrade
B

70/100

Above average

The Shannon Gray Rehabilitation & Recovery Center

2005 Shannon Gray Court, Jamestown, NC 27282

CMS 4/5 stars #14 of 20 in Guilford County (336) 307-4729
Certified beds
150
Occupancy
67%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 18/30 Stability 3/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.27 total nurse hours per resident per day (national median 3.77)
  • 0.29 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.83 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.29 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.37 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 56.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: April 3, 2025 (1 year ago).

D Nov 19, 2025 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

D Apr 3, 2025 F0623

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

No actual harm, potential for more than minimal harm

D Apr 3, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Apr 3, 2025 F0773

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

No actual harm, potential for more than minimal harm

D Apr 3, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jan 11, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Sep 2, 2022 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Sep 2, 2022 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BULLINS, VIVKIE Individual W-2 MANAGING EMPLOYEE
BENNETT, JENNIFER Individual CORPORATE DIRECTOR
BENNETT, RICHARD Individual CORPORATE DIRECTOR
BENNETT, SARAH Individual CORPORATE DIRECTOR
LAWVER, MELISSA Individual CORPORATE DIRECTOR
CANYON MANAGEMENT CONSULTANTS INC Organization OPERATIONAL/MANAGERIAL CONTROL
BENNETT, RICHARD Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
BENNETT, SARAH Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
BENNETT, JENNIFER Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
LAWVER, MELISSA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about The Shannon Gray Rehabilitation & Recovery Center

What is the ElderGrade for The Shannon Gray Rehabilitation & Recovery Center? +

The Shannon Gray Rehabilitation & Recovery Center holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Shannon Gray Rehabilitation & Recovery Center? +

Residents receive an average of 3.83 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Shannon Gray Rehabilitation & Recovery Center been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Shannon Gray Rehabilitation & Recovery Center accept Medicaid? +

Yes, The Shannon Gray Rehabilitation & Recovery Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.