ElderGrade
B

77/100

Above average

The Reserve Healthcare And Rehabilitation

1800 Eagle Landing Blvd, Charleston, SC 29410

CMS 5/5 stars #1 of 4 in Berkeley County (843) 553-0656
Certified beds
135
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.4 total nurse hours per resident per day (national median 3.77)
  • 0.54 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.35 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.54 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.90 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 28, 2026 (2 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of THE ENSIGN GROUP, which operates 346 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HICKS, GREGORY Individual MANAGING CONTROL - GOVERNING BODY
NEWLANDS, FRANK Individual MANAGING CONTROL - GOVERNING BODY
PETERSON, FORREST Individual CORPORATE DIRECTOR
BURNAM, SOON Individual CORPORATE OFFICER
KEETCH, CHAD Individual CORPORATE OFFICER
SATO, AMI Individual CORPORATE OFFICER
THATCHER, BRENT Individual CORPORATE OFFICER
HICKS, GREGORY Individual OPERATIONAL/MANAGERIAL CONTROL
NEWLANDS, FRANK Individual OPERATIONAL/MANAGERIAL CONTROL
PORT, BARRY Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
ENSIGN SERVICES INC Organization ADP OF THE SNF
HICKS, GREGORY Individual ADP OF THE SNF

What families say

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Common questions about The Reserve Healthcare And Rehabilitation

What is the ElderGrade for The Reserve Healthcare And Rehabilitation? +

The Reserve Healthcare And Rehabilitation holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Reserve Healthcare And Rehabilitation? +

Residents receive an average of 3.35 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Reserve Healthcare And Rehabilitation been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Reserve Healthcare And Rehabilitation accept Medicaid? +

Yes, The Reserve Healthcare And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.