ElderGrade
C

64/100

Average

The Lingenfelter Center

1099 Sunrise Avenue, Kingman, AZ 86401

CMS 2/5 stars #4 of 6 in Mohave County (928) 718-4852
Certified beds
88
Occupancy
83%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

29.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -0.4 for 18 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.41 total nurse hours per resident per day (national median 3.77)
  • 0.58 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.58 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.40 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: June 6, 2024 (2 years ago).

D Apr 8, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Nov 14, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Nov 14, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Jun 6, 2024 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0622

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

No actual harm, potential for more than minimal harm

D Jun 6, 2024 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CREATIVE CARE INC Organization DIRECT OWNERSHIP INTEREST
COLLINS, JESSICA Individual DIRECT OWNERSHIP INTEREST
COLLINS, JILLIAN Individual DIRECT OWNERSHIP INTEREST
COLLINS, JOSHUA Individual DIRECT OWNERSHIP INTEREST
LINGENFELTER, FRED Individual DIRECT OWNERSHIP INTEREST
OVERSON, SARA Individual DIRECT OWNERSHIP INTEREST
TERRY, SANDRA Individual DIRECT OWNERSHIP INTEREST
NAPIER, PIERRE Individual MANAGING CONTROL - GOVERNING BODY
OTT, KRISTEN Individual MANAGING CONTROL - GOVERNING BODY
COLLINS, JESSICA Individual CORPORATE DIRECTOR
NAPIER, PIERRE Individual CORPORATE OFFICER
OTT, KRISTEN Individual CORPORATE OFFICER

What families say

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Common questions about The Lingenfelter Center

What is the ElderGrade for The Lingenfelter Center? +

The Lingenfelter Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Lingenfelter Center? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Lingenfelter Center been cited for harming residents? +

No. None of the 20 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Lingenfelter Center accept Medicaid? +

Yes, The Lingenfelter Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.